Services

Our Maintenance Procedure:

Clean and remove all loosed material from case.
Clean all circuit boards with ESD safe chemicals.
Perform complete diagnostics testing on all handheld computer devices and scanners.
Visually inspect all components and replace all with factory parts as required.
Check and repair all damaged cables and connectors.
Inspect, adjust, clean and tighten display connections.
Check liquid crystal display for proper operation and alignment.
Check voltage on primary and memory backup batteries.
Replace all depleted lithium backup batteries with new ones.
Perform and run diagnostic testing on all functions of Radio Frequency and batch equipment.
Configure and re-calibrate equipment to factory default specifications.
Insure a clean aesthetic appearance and run through Quality control prior to shipping.

Repair Portal, Get an RMA and track online through the repair process.

Onsite Repair by Barcode Supply

At Barcode Supply we understand that not everyone is in the position to ship out their equipment for repair due to limited quantities on site and not being able to be without. We provide onsite repair to minimize down time and get your company back in business. We can send out one of our experienced technicians to your facility to repair your equipment and we will provide the same type of repair that we would do at our Repair facility and it will come with all the great benefit of choosing us barcode supply as your repair facility. Email or call us today to see how Barcode Supply can help with your Onsite Repair needs.

Depot Stock by Barcode Supply

Barcode Supply offers a wide range of options when it comes to the repairs of your equipment, from single item replacement to full unit refurbishment. All repairs are aimed to have a 3-5-day turnaround, also provide spare pool management is when a customer summits and RMA for repair, and we will ship a unit out to minimize down time of your business. From normal wear and tear to whole unit replacement our depot repair will provide you quality service when you’re in need of quality repairs. Email or call us today to see how Barcode Supply can help with your Depot Stock service needs.

Flat Rate Repair by Barcode Supply

We have contracts for all conditions. Our team handles all repairs in house so we can custom tailor contracts to fit your needs. A few contracts we offer are Standard Wear And Tear Contracts, Partial Comprehensive Contracts, and Flat Rate Contracts. With all our contracts we have a free Help Desk Support. We offer 3-5 day turnaround times. Email or call us today to see how Barcode Supply can help with your Contract needs.

Maintenance Contracts by Barcode Supply

Buy Back/Asset Recovery by Barcode Supply

If your business does not currently have a contract with Barcode Supply we can still help with your repair needs. Our Flat Rate Repair Program by Barcode Supply offers the same great service as our contracts on a Per Repair Basis. We offer Free Estimates on all repairs under this program. We have several options for turn times to meet your needs. Email or call us today to see how Barcode Supply can help with your Per Incident Repair.

Device Management by Barcode Supply

Let us help manage your equipment to keep your company running smooth. Our Device Management team offers Device Staging and Configuration, Support Desk Service, Device Updates and Patches, Diagnostic Services, and Asset Tracking. Email or call us today to see how Barcode Supply can help with your Device Management

Site Surveys by Barcode Supply

Let us help you with your Wireless Design Layout. Barcode Supply offers Wireless Specialist that can design a wireless network that will support your business. With our team we can design a Wireless Network that is stronger and faster for the coverage you need. Many issues of a poor network cause decreased reliability and unnecessary downtime. Email or call us today to see how Barcode Supply can help with your Wireless Survey needs.